FAQ
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May I Visit Your Factory?
Warmly Welcome! Many Customers Visit Us When They Come to China. -
Why So Many Customer Choose Us?
Ha-ha! Because We are Three Star Verified Supplier of Alibaba Recommended and We are Customer-Focused. For More Details, Please Visit Our Shop. -
Do You have Any Certificate of Authorization?
Yes, Our Shop Homepage Shows Part of Authorizations. For Example,HALO, Zandora, DIMEX, NBC, Universal Studio etc. The Trust of Customers is the Affirmation of Our Service. -
What's Your Major Markets?
Our Markets are Mainly Concentrated in America, Europe, Australia, Asian etc. Many of Our Cooperate Customers have Highly Praised Our Products and Services. -
What Other Services Can You offer?
When You Become Our VIP Customer, We will Send Our Latest Samples Freely Along with Your Every Shipment. You Can Enjoy Our Distributor Price and All Your Orders will have the First Priority to Put into Production and etc. -
What Kind of International Express Delivery is Available?
We are High-Ranking Contracted Customer of DHL, FEDEX, UPS and Other International Express Companies. Partial Hot Lines Price are As Low As 20%. Make the Goods Quickly, Efficiently and Low Cost to Reach Your Hands. -
How to Package?
Packaging Various According to Different Products. Normally 100~1000 PCS in One PP Bag or Small Box. Accept Your Special Demands, Let You Save Time and Worries. -
What About Your MOQ? Do you Accept Mini Order?
MOQ Varies from Different Products. Normally Range from 100~1000PCS. Yes, Welcome Mini Order! -
How to Make Payment?
We Accept Payment by T/T or West Union, MoneyGram, PayPal, Alibaba Pay Later and So On. WeRecommend You can Choose Alibaba Credit Guarantee Service, So That the Rights and Interests of Both Parties can be More Effectively Protected. -
Can You Design the Products I Want?
Of Course. Once You Give Us Your Design Requirements, We will Make Artwork for Your Conformation. Free Design and Skilled Support. Put Your Good Idea into Reality. -
What's your quality control percentage?
As the quality, please be assured, we will have the strict QC before the shipment many times, and also our sales will go to the package room to check the quality again by ourself. if have found the bad products,we will send them to factory again and make it again.then ship the best to you. -
Express shipping is too high, any other options?
Yes, of course, the shipping fee is not charged by us, but we could help you to choose the most economic to you -
I am looking for the cooperation, if I could see your sample first?
It’s so glad to cooperate with you, of course, we could send our free sample to you to refer our best quality. -
I don’t know the effect when it finished, I am afraid to place the mass order, could I get a product sample?
Of course. Don’t worry, before the mass order, we could help you to do the sample first, when sample finished, we could send the picture and the video to you, when you confirm it, and then the mass order could be start. -
If I want to see the artwork, if i need to pay the artwork fee ?
No, you Don’t need. we could offer the free artwork for you to see your product’s effect -
I need my product very urgent, how fast could you produce it?
Please don’t worry, generally our production time is 12- 14 days. for most item, we need 5-7 days when in rush. -
If I re-order my products, should I pay the mold fee again?
No, we will help you to save the mold for 3 year, during this time, you needn’t pay any mold fee for re-make the same design
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